# How can we help?

## FAQs

### Frequently Asked Questions

- ★ Can you estimate my GRE score?
- ★ How do I increase my GRE score?
- ★ Should I retake the GRE?
- ★ What's your refund policy? How do I cancel my account?
- ★ Can I get a written list of the GRE flashcard words?
- ★ I need a 2 month, 60 day GRE daily study schedule.

## General

### Before Buying

- Do I need to be on the internet to access Magoosh?
- How many hours of GMAT lessons are there?
- Can I download any of the GRE materials?
- Will Magoosh help me?
- How many hours/how long will it take to complete the GRE materials?
- Should I take the GRE or GMAT? What are the differences?

### Magoosh Basics

- How to unsubscribe
- Is there a Magoosh iPad app?
- Can I use my account offline?
- How do I send in my old GRE score report for the score guarantee?
- How do I pause my account? Can I pause my subscription?
- How do I delete my account?

### Help, something's not working!

- I forgot my password. How do I reset it?
- My videos say "error loading media." How do I fix this?
- One of the videos isn't loading. What should I do?
- I'm trying to purchase from India, but I keep getting a payment error!
- I can't log in to the iPhone/Android app! What's my password?
- I'm having problems with payment! It says "Order could not be processed"...

### I need help with a Magoosh question!

- “For a Writer”: Why does "finally intent" represent a shift?
- “Is x Positive”: Why can’t I take the square root of both sides to see if statement 1 and 2 are the same?
- “1 Apple and 1 Banana”: Is it possible to plug in the answer choices in a problem that has two equations with two variables?
- “3 Intersecting Lines”: Are the GRE geometry diagrams drawn to scale?
- “Ordering Roots”: Does the approach of simply squaring each value hold every time?
- “Ascending Order”: Is it possible to solve this using the FCP rule?

## Magoosh GRE

### GRE Study Tips & Resources

- How to use a semicolon
- Essay Rubric for GRE and GMAT
- Geometry: Two Definitions of Exterior Angles
- Math: A rectangle and a parallelogram with equal angles
- Can't follow the study schedule? Forgot to study?
- GRE: Test Logistics

### Scores and ETS

- What GRE score do I need to be admitted?
- New v. Old GRE Scores
- Do I get scratch paper on the exam?
- What's the average GRE score?
- Does the calculator on the exam accept input from the keyboard?
- How long will it take my GRE scores to reach universities?

## Magoosh GMAT

### GMAT Study Tips & Resources

- GMAT Critical Reasoning Additional Practice Questions
- GMAT Critical Reasoning Resources - pacing, weaken the argument, inference
- GMAT Sentence Correction Help - grammar tips, strategies
- GMAT Reading Comprehension (RC) Main Idea Questions
- GMAT Quant: Data Sufficiency Help - intro, tips, strategies, pacing
- Help with the GMAT AWA